Refund policy
Return and Exchange Policy
We want you to be happy with your purchase. If you need to return or exchange an item, please contact us so we can review your request.
Items may be eligible for an exchange or store credit if:
- The original tag is still attached.
- The item is intact, unworn, unused, and in its original condition.
- The item has been inspected and approved by us.
To discuss a return or exchange, please email us at ctboutique25@gmail.com or message us on Facebook.
Items sent back without first contacting us and receiving approval may not be accepted.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at claudiaemma64@gmail.com.